Shipping & Returns
Click and Collect - Free - You will be notified via email when your order is ready. Pick up is from 7/13 Enterprise Close West Gosford NSW within 24 hours of ordering with the exception of weekends & public holidays. Collection times are Monday - Friday 10am-3pm.
Standard $15.00 Express $25.00
Free Domestic Shipping on orders over $200
$25.00 - New Zealand
$50.00 - International
We aim to have all orders shipped within 24 hours. Express post will leave the same business day if placed before 12pm (AEST). Please note this will vary if ordered on public holidays and in peak season periods.
We want you to love your Tina M Copenhagen hat as much as we loved designing it. If you are not happy with your purchase, we are more than happy to refund you. We currently do not offer exchanges. If you believe your hat is faulty, we will replace it when notified within 7 days after its arrival to you. Please keep hats in original packaging with tags attached, fill in the enclosed returns form and send it back to us within 30 days. All merchandise that is correctly returned in accordance with these conditions will be credited to your credit card or PayPal account.