Our warehouse usually dispatches orders within 2 working days but this may increase during busy periods.
Standard: $15.00 Express: $25.00
Standard Estimated Ship Time: 4-7 Days
Express Estimated Ship Time: 2-3 days
If you believe your hat is faulty, we will replace it when notified within 7 days after its arrival to you.
Please see full info here.
SELECTING A PERFECT TINA M. SIZE FOR YOU
Selecting a hat size for you is not an exact science. Much depends upon what feels comfortable for you, but keep in mind that all Tina M. hats are adjustable using the internal ComfyFit device. A slight tightening of the ComfyFit achieves a more customised fit and provides security in heavy winds.
To measure your head size, simply pass a soft measuring tape around your head, above the ears - where a hat should sit
Smaller head size is about 56cm (S/M)
Average head size is about 58cm (M/L)
Larger head size is about 60cm (L/XL)
You can adjust a 56cm hat down to about 53cm
You can adjust a 58cm hat down to about 55cm
You can adjust a 60cm hat down to about 57cm
So, if you measure 56cm or smaller, select a S/M (56cm) hat. If you measure between 56cm and 58cm, select a M/L (58cm) hat. If you measure between 58cm and 60cm, select a L/XL (60cm) hat.
HEAD MEASUREMENT HAT SIZE
56cm or smaller S/M (56cm Adjustable)
56cm - 58cm M/L (58cm Adjustable)
58cm - 60cm L/XL (60cm Adjustable)
FLEXIBRAID®
Travel Friendly
Designed for your travel adventures, the crown of your Flexibraid® hat is designed to fold flat inside your suitcase. Should any irregularity appear, a warm iron, gently applied will, will improve its finish.
To Clean your Flexibraid® hand wash in mild soapy water, reshape whilst wet, then allow to dry naturally.
RAFFIA BRAID
Handle with Care – Not to be flat packed unless stated on hat.
Raffia Braid is a hand-woven, natural fibre. These hats have a casual aesthetic and a certain amount of informality in shape can be expected over time. They should not be packed flat into a suitcase for travel. If your hat develops some creasing, a warm iron, gently applied, will improve its finish. We do not recommend getting your Raffia hat wet, if you do pat it dry with a towel. Whilst the hat is drying use your hands to reform the hat to its original shape.
To clean your Raffia hat – spot clean with a soft damp cloth and mild detergent, then allow to dry naturally. For any stains consult a professional dry cleaner.
RAFFIA STRAW
Handle with Care – Not to be flat packed
Though being able to handle wear and tear, Raffia Straw is a hand-woven, natural fibre. Hats should not be packed flat inside a suitcase for travel. We do not recommend getting your Raffia hat wet, if you do pat it dry with a towel. Whilst the hat is drying use your hands to reform the hat to its original shape.
To clean your Raffia hat – spot clean with a soft damp cloth and mild detergent, then allow to dry naturally. For any stains consult a professional dry cleaner.
BAO STRAW
Handle with Care – Not to be flat packed
Bao is the fibre from the Baobab tree. Bao straw hats should be handled with care and not be packed flat inside a suitcase for travel.
To clean your Bao Straw hat – spot clean with a soft damp cloth and mild detergent, then allow to dry naturally.
BURI STRAW
Handle with Care – Not to be flat packed
Made from the leaves of the buri palm, our Buri Straw hats should be handled with care and not be packed flat inside a suitcase for travel.
To clean your Buri Straw hat – spot clean with a soft damp cloth and mild detergent, then allow to dry naturally.
JAPANESE GLAZED FIBRE
Handle with Care – Not to be flat packed
Made from natural palm fibres, our Japanese glazed hats should be handled with care and not be packed flat inside a suitcase for travel.
Use a slightly damp light-coloured cloth and blot or use gentle strokes following the grain of the fibres. Be sure not to rub the stain further into the weave. Be careful not to get your hat to wet when cleaning as the natural fibres may expand and distort the shape. Lay flat in a well-ventilated area and reshape it as it dries.
AUSTRALIAN WOOL FELT
Handle with Care – Not to be flat packed
Made from Australian Wool felt, our wool felt hats should be handled with care and not be packed flat inside a suitcase for travel.
Felt hats should not be dry cleaned or washed.
To remove dust and loose dirt, gently brush your wool felt hat with a soft-bristled hat brush, moving in the same direction around the hat. Use long gentle strokes and do not brush to hard or you may damage the felt. You can also use a lint roller.
For stains, use a damp cloth and dab gently, avoid circular motions, this can damage the felt.
If your felt hat gets wet, shake off excess water, place on a hat stand or stuff crown with colourless tissue paper so the crown is supported. Allow to air dry naturally. Do not use heat to speed up drying process as this will shrink the felt.
Storing Hats
We recommend storing your hat in our hat boxes. This will keep your hat clean and preserve its shape. Alternatively, store it on a flat surface and avoid hanging it on the wall to prolong your hat's life. We recommend handling your hat by the brim and not the crown as this can lead to indentations and misshaping.
Hat Warranty
- Coverage: We guarantee your hat to be free from manufacturing defects in materials and workmanship for a period of 12 months from the date of purchase.
- What’s Covered:
- Loose stitching or seams
- Faulty hatband or sweatband attachment
- Defects in shaping caused during production
- What’s Not Covered:
- Normal wear and tear
- Damage from water, heat, or improper storage
- Accidental damage (crushing, staining, tearing, etc.)
- Alterations or modifications made after purchase
- Remedy: If a defect covered under warranty occurs, we will repair or replace the hat (at our discretion) at no cost.
Note: Proper care and handling (outlined in the care instructions) are essential to maintain the warranty coverage.